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Google Reviews & Reputation
The more reviews you collect the higher you rank on Google and the more new customers find your business.
Your Google review automation fires automatically in 2 Ways:
1.
The first way
is through your Contacts tab. Find the customer, open their Profile
Add the tag "
Review Sent
". The system will automatically send them a review request text.
Clients will get sent an automated Google Review Link via
Email
and
SMS
You will be notified if a client had a Poor Experience with your business.
You will be redirected to the conversations tab so that you can remedy the situation
2.
The second way
is through your
Opportunities Tab (Pipeline)
.
When you move a job to the
Closed
stage the system automatically sends a review request to that customer without you having to do anything else.
You can see your Reputation in the "Reputation" Tab and Selecting Overview